Legal Document

bq111 Terms & Conditions

Please read all of the following terms and conditions carefully before using this platform. By creating an account on bq111, you are considered to have accepted these terms.

Important Notice: These terms and conditions are a legally binding agreement. Accessing or using the bq111 platform means you fully accept these terms. For users aged 21 and above only.
1

General Provisions & Introduction

bq111 is an online gaming and betting platform providing services for players in Bangladesh. These terms and conditions ("Terms") govern the use of the bq111 website and all of its associated services.

In these Terms, "we", "us", or "platform" refers to bq111. "You" or "user" refers to any member registered on the platform.

We reserve the right to change or update these Terms at any time. Users will be notified in a timely manner of any significant changes. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

2

Eligibility Requirements & Account Registration

2.1 Age Requirement

To open an account and use the services on bq111, you must be 21 years of age or older. Accounts belonging to minors will be closed immediately and all balances may be forfeited.

  • Providing an accurate date of birth at the time of registration is mandatory.
  • We may request proof of identity at any time for age verification purposes.
  • Registering with false information will result in permanent account closure.

2.2 Account Registration

Each individual may open only one account. If multiple accounts are found belonging to the same person or household, they will be closed and bonuses may be cancelled.

  • You must provide your own accurate personal information at the time of registration.
  • It is your responsibility to keep your account password secure.
  • Accounts may not be transferred or rented to any other person.
  • If you notice any suspicious activity on your account, you must notify our support team immediately.

2.3 Identity Verification (KYC)

To ensure safe and transparent service, bq111 may request documents for identity verification at any time. If the required documents are not submitted on time, withdrawals may be suspended or the account may be temporarily closed.

  • A copy of a national ID card or passport.
  • Proof of address (utility bill or bank statement).
  • Proof of ownership of the payment method.
3

Deposit & Withdrawal Rules

3.1 Deposit Rules

The following payment methods can be used to make deposits on bq111: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).

Item Details
Minimum Deposit ৳200 (per method)
Minimum Withdrawal ৳1,000
Standard Withdrawal Time 15 minutes to 2 hours
Payment Methods bKash, Nagad, Rocket, Upay, Bank Transfer
  • Deposits must be sent from a verified payment account registered in your own name.
  • Deposits through third parties are strictly prohibited.
  • For currency conversion on deposit amounts, bq111 uses the applicable exchange rate.

3.2 Withdrawal Rules

Certain conditions must be met before a withdrawal request can be processed. All bonus wagering requirements must be completed.

  • Withdrawals can only be made using the same method that was used to make the deposit.
  • Large withdrawal amounts may be held if identity verification has not been completed.
  • In cases of unusual or suspicious activity, withdrawals may remain suspended until an investigation is completed.
  • Once each withdrawal request is verified, it is normally completed within 15 minutes to 2 hours.
4

Bonus & Promotional Offer Terms

4.1 Welcome Bonus

On your first deposit at bq111, you will receive a 100% bonus up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Or depositing ৳12,000 earns the maximum ৳5,000 bonus, giving a total balance of ৳17,000.

  • The wagering requirement for the welcome bonus is 25x (on the bonus amount only).
  • Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before the bonus funds can be withdrawn.
  • The bonus applies only once per account.
  • Requesting a withdrawal before wagering is completed may result in the bonus being cancelled.

4.2 General Bonus Rules

The following general rules apply to all bonuses and promotional offers.

  • Bonuses cannot be cashed out and cannot be transferred to another account.
  • Claiming bonuses by creating multiple accounts from the same IP address or device is strictly prohibited.
  • bq111 reserves the right to change or cancel bonus offers at any time.
  • If bonus abuse is detected, the account may be closed and any funds earned may be forfeited.
  • The specific terms of each promotion will be stated in that promotion's description.

4.3 VIP Program Terms

bq111's VIP program has four tiers. Each tier comes with a weekly cashback benefit.

  • Bronze — up to 0.2% weekly cashback.
  • Silver — up to 0.4% weekly cashback.
  • Gold — up to 0.6% weekly cashback.
  • Platinum — up to 0.8% weekly cashback.
  • Higher tiers can be reached through regular and active play.
  • Decisions regarding VIP benefits are at the discretion of bq111.
5

Gaming & Betting Rules

5.1 Fair Play Policy

bq111 ensures a fair and transparent gaming environment for all players. Our platform uses SSL encryption and fair play assurance systems.

  • Cheating, using software, or playing games through automated systems of any kind is prohibited.
  • If a technical error occurs in a game result, the bet will be considered void.
  • For sports betting, if an event is cancelled, the bet will be refunded.
  • Placing opposing bets simultaneously from one account is prohibited.

5.2 In Case of Technical Issues

If a game is interrupted mid-way due to a technical issue or server outage, bq111 will determine the result according to the rules applicable up to that point.

  • bq111 is not responsible for transactions affected by system outages.
  • We reserve the right to void funds obtained through a game or software error.
  • Services may be temporarily unavailable for routine maintenance.
6

Prohibited Activities

The following activities are strictly prohibited on the bq111 platform. Violations of these rules may result in account closure and legal action.

  • Money laundering or transactions involving illegal funds.
  • Creating an account using another person's identity.
  • Creating multiple accounts to take advantage of bonuses.
  • Attempting hacking or cyber attacks.
  • Attempting unauthorized modifications to the platform's software.
  • Threatening or harassing other players.
  • Misconduct toward the support team or providing false information.
  • Attempting to manipulate game results using third-party software.

If any of the above activities are detected, all balances in the relevant account will be forfeited and legal authorities will be informed if necessary.

7

Privacy & Data Protection

bq111 treats the protection of users' personal data as its highest priority. Our platform uses SSL encryption technology to keep your information secure.

  • Your personal information will not be sold or inappropriately shared with third parties.
  • Necessary data may be collected for service improvement and security purposes.
  • For more details, please read our Privacy Policy.
8

Account Suspension & Closure Rules

8.1 Account Closure by bq111

bq111 reserves the right to temporarily or permanently close any account in the following circumstances.

  • Violation of any provision of these Terms.
  • Registration with false or incomplete information.
  • Evidence of fraudulent or illegal activity.
  • Suspicious financial transactions.
  • Extended period of inactivity.

8.2 Voluntary Account Closure

You may close your account at any time by contacting our support team. All approved balances must be withdrawn before the account is closed.

  • Self-exclusion can be activated for responsible gaming reasons.
  • The account cannot be accessed during the self-exclusion period.
  • For more details, visit the Responsible Gaming page.
9

Limitation of Liability

bq111 is always committed to operating a safe and reliable platform. However, our liability is limited in the following cases.

  • Loss caused by the user's own negligence or breach of these Terms.
  • A game or bet being affected by an internet disconnection.
  • Technical errors on the part of third-party software or game providers.
  • Events outside our control (force majeure).
  • Unauthorized access resulting from sharing your password or account details with another person.

In the event of any dispute, bq111's records will be considered final evidence, unless a clear technical error can be proven.

10

Responsible Gaming

bq111 believes in responsible gaming. We want our users to play for entertainment, not addiction.

  • This platform is for users aged 21 and above only.
  • Do not bet beyond your means.
  • If you feel that gaming is affecting your daily life, seek help immediately.
  • Self-exclusion, deposit limit settings, and reality check features are available on our Responsible Gaming page.

bq111 provides support for problem gambling. Contact our support team for more information.

11

Contact & Dispute Resolution

11.1 Support

bq111's support team provides assistance in Bengali and English 24/7. Contact us via live chat or email for any issues or complaints.

Live Chat

24/7 instant support — Bengali & English

Email Support

[email protected]

11.2 Complaint Process

If you have a dispute or complaint, please contact our support team first. The complaint will be reviewed and a resolution will be provided as soon as possible.

  • When submitting a complaint, provide your account ID and a description of the issue.
  • Attach relevant screenshots or evidence.
  • Our decision will be considered final and binding.
12

Miscellaneous Provisions

12.1 Entire Agreement

These terms and conditions constitute the entire agreement between the user and bq111 and supersede all prior oral or written understandings.

12.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12.3 Language

The Bengali version of these terms and conditions shall be considered the original document. In the event of any discrepancy in translation, the Bengali version shall prevail.

12.4 Changes to Service

bq111 reserves the right to add, modify, or remove games, services, or features at any time. Reasonable notice will be given in advance for such changes.

These terms and conditions were last updated in 2026.

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